Privacy Policy

1. Who we are

Arora Inspection Services ("we", "us", "our") is a sole-proprietorship offering independent third-party garment quality inspection, factory audit and QA training services in India. This Privacy Policy explains how we handle information you share with us through this website (the "Site") and during our engagements.

2. Information we collect

• Contact details you submit via forms, email, phone or WhatsApp — name, company, email, phone number, city.
• Order and inspection information you share — PO details, style, factory location, buyer, AQL, images, samples and reports.
• Basic technical data — IP address, browser type, pages visited — collected by standard web-server logs and privacy-friendly analytics if enabled.

3. How we use your information

• To respond to enquiries and schedule inspections, audits or workshops.
• To carry out our contractual obligations and deliver inspection reports.
• To send administrative communications relating to your engagement.
• To comply with applicable laws and to defend our legal rights.

We do not sell your personal information to third parties.

4. Confidentiality of client data

Order details, styles, samples, buyer names and inspection reports shared with us are treated as confidential and used only for the purpose of delivering the requested inspection or training. We do not disclose them to any third party without your written consent, except where required by law.

5. Data retention

Enquiry data is retained for as long as needed to respond and, where an engagement follows, for the duration required by our tax, accounting and legal obligations under Indian law. You may request deletion of your personal data at any time (see Section 8).

6. Cookies

This Site uses only essential cookies and, if enabled, aggregate analytics that do not identify individual visitors. You can block cookies in your browser settings without affecting the core functionality of the Site.

7. Third-party services

We may use reputable third-party providers for hosting, email and WhatsApp communication. These providers process data only on our behalf under their own privacy and security terms.

8. Your rights

You may ask us to access, correct or delete personal information we hold about you, or to stop using it for marketing purposes, by writing to arorainspectionservices@gmail.com. We will respond within a reasonable time in line with applicable law.

9. Security

We apply reasonable administrative, technical and physical safeguards to protect the information you share. No internet-based service can be guaranteed 100% secure, so you share information with us at your own risk.

10. Changes

We may update this Privacy Policy from time to time. The current version will always be available on this page with the "Last updated" date.

11. Contact

Questions about this policy? Email arorainspectionservices@gmail.com or call +91 88607 61805.